July 2020

Dominic Everest Limited values its relationships with its clients, contacts and prospective clients and recognises that a failure to protect any of the data it holds would undermine those relationships, and it would fail to honour its obligations. Accordingly, Dominic Everest commits to implement this policy effectively and consistently.

This privacy policy describes our principles and approach to privacy, and we shall regularly review both the policy and the practices and procedures which are intended to ensure it is effective.

Terminology

Dominic Everest Limited “Dominic Everest” or “we” or “company”

Personal Information

We will only use the personal information that we collect about you lawfully (in accordance with the GDPR). We collect information about you for business administration purposes – principally to process your order and to provide you with the best possible service. The type of information we will collect about you includes your name, address, phone number, email address. We will never collect sensitive information about you without your explicit consent.

Contractual Requirements

Where Dominic Everest provides services to any client organisation or individual, we shall have a contractual requirement to hold relevant information about those services. Besides holding the official contact details of individuals acting for the client, the nature of the services being provided may include consequential processing of personal information. Dominic Everest shall store and process data for as long as we provide the client with services, followed by an appropriate retention period following the cessation of any services.

Marketing Communications

Dominic Everest may maintain a marketing database of individuals who have consented to our periodic correspondence. This database may include the name, telephone numbers, email address, and a record of the correspondence we have had with each person.

These individuals may ask to inspect their personal contact details, correct them or unsubscribe from our communications at any time. The email address of individuals wanting to unsubscribe may be retained so that we know that they should never be contacted again.

Website Data Collection

Dominic Everest follows common practices by analysing website visits, using cookies, and storing data about each session and the device used. This data is anonymous and not correlated with any personal information. The purpose of gathering this information is to improve the content and design of our website, and not to profile individuals or capture any personal information.

Information Security Measures

Dominic Everest operates an Information Security Program to protect all the data it holds, including personal information. This means that there are technical controls in place to protect all computers and devices used to store, process and access confidential information, with additional access controls and regular reviews of these measures.

No Sharing

Dominic Everest shall not share, disclose or move personal information to any other person or organisation. If we find a good reason to work together with any other organisation in the future, we will let you know our plans and ask for your approval before sharing your information.

Where disclosure of personal data is required by a court of law, or other similar authority, we shall honour the law of the land.

Rights of the Individual

Individuals have a right to see any personal information that Dominic Everest may hold about them, and to ask that it is corrected if inaccurate, and even to ask that their personal information is deleted.

Any person wishing to exercise these rights should make a formal written ‘subject access request’ to

the address at the end of this policy.

In some circumstances, Dominic Everest may be obliged to keep records even after an individual has requested that it is deleted. However, this would be unusual, and we would delete any such information as soon as our obligation has expired.

We cannot respond to requests for personal information made by email, because we cannot ensure the privacy of the communication, so requests of this type must be made by post.

Policy Change

Dominic Everest may change this Privacy Policy from time to time. This may be to improve clarity, communication, or to reflect changes we have made to our privacy practices.

Questions

If you have any questions or feedback about this policy or your privacy, contact us by email rugs@dominiceverest.com or in writing at the following address:

Dominic Everest Ltd
Unit A, 1 Chandos Road
Park Royal
London
NW10 6NF